1. General Description

1.1 Introduction

These User Terms and Conditions (this “Agreement”), is a legal agreement between you and SNOW AM AB (559316-5367), a Swedish company (“Fluent”), which guides your use of and access to the Website (as defined below).   If you don’t want to be bound by this Agreement, please do not access or use the Website. Fluent may terminate, without notice, your access to the Website for failure to comply with this Agreement.   By creating an account or ordering on the Website, you accept this Agreement and agree to be bound by each of its terms. You also represent and warrant to Fluent that:   You are at least sixteen years of age and have the authority to enter into this Agreement (either on your own behalf or by having a parent or legal guardian agreeing on your behalf)   This Agreement is binding and enforceable against you   To the extent an individual is accepting this Agreement on behalf of an entity, such individual has the right and authority to agree to all of the terms set forth herein on behalf of such entity   You have read and understand Fluent Privacy Policy, the terms of which are posted at the Website and incorporated herein by reference (the “Privacy Policy”).  

1.2 What Fluent offers

Fluent offers a language learning application for consumers.

2. Purpose

The purpose of this Agreement is to explain the terms and conditions under which Fluent will let you use the Application through your mobile device and/or use the Website (collectively, the “Purpose“).

3. The Fluent Service

3.1 Customer support

Fluent offers support via email. Please refer to the Website for up to date information on the correct mail-adress.

4. Conditions of Use

4.1 Certain responsibilities

It is your responsibility to make sure that all information provided by you to Fluent is current, accurate, and complete, and that you will maintain the accuracy and completeness of this information going forward. It is also your responsibility to protect your Account information as it should be kept strictly confidential.  

4.2 Certain Restrictions

Fluent does its best to keep the Application and the Website safe and secure but need your help to do it by not violating or attempting to violate the security of the Application or the Website.   Except as expressly permitted under other parts of this Agreement, you may not modify, reproduce, duplicate, copy, publish or create derivative works of:  

any portion of the Website or the Application, any content, photographs, descriptions, software, image or other information or any data taken therefrom (collectively, “Content”).  

any information or materials retrieved from either of them, which includes graphics and logos, presentations, in whole or in part.   Furthermore, you may not use the Website or Application for any purpose that: invades any person’s or entity’s privacy or other rights;    

misidentifies you or impersonates any person or entity, including, without limitation, any employee or representative of Fluent; or  

could otherwise reasonably be deemed or viewed to be unethical, illegal or offensive.  

4.3 Fluent's rights

Fluent has the right to at any time suspend a user or terminate the user’s account and access to the Application and Website if the user violates this Agreement or uses the Website in a way that is harmful to Bite or any third party.

4.4 Purchases and Subscriptions

The Fluent app allows users to purchase services or subscriptions. These transactions, including one-time fees or auto-renewable subscriptions, are processed exclusively through the Apple App Store. The specifics of each offering, including cost and features, are provided within the app interface prior to the completion of any purchase.

4.5 Auto-Renewal and Subscription

Cancellation: Subscriptions purchased through the Fluent app are subject to auto-renewal. To prevent renewal, subscriptions must be canceled at least 24 hours before the current subscription period ends. Users can manage or cancel their subscriptions by accessing their Apple ID Account Settings.

4.6 Refund Policy

Transactions made within the Fluent app are governed by Apple's refund policies. Users seeking refunds should direct their inquiries to Apple Support, as all transactions are processed through the Apple App Store.

4.7 Privacy and Data Protection

Fluent is committed to protecting the privacy and security of our users' data. Our practices regarding the collection, use, and sharing of user data are detailed in our Privacy Policy. By making a purchase through the Fluent app, users acknowledge and agree to these practices as well as to Apple's Terms and Conditions and Privacy Policy.

5. Content

5.1 Information accuracy

Fluent cannot guarantee that the Application and the Website, including the Content, will be uninterrupted or error free. Fluent cannot be held responsible for if the Website the Website is down or if any Content, information or functionality does not work as expected.  

5.2 Intellectual property

For purpose of clarity between you and Fluent, you are the sole owner of all information and content entered into the Application or the Website or otherwise posted by you. Fluent is the sole owner of the name “Fluent” as well as the Website, the Application, and all source code, software, content and other intellectual property related to it or included in it.   All suggestions and recommendations from you to Fluent regarding the Application or the Website are, upon submission to Fluent, owned by Fluent.  

5.3 Copyright infringement

Fluent respects the intellectual property of others, and asks you to do the same. You may not use the Website, Application, the Content Fluent any other materials from the Website or Application in any manner that may infringe upon any copyright or other intellectual property right of Fluent or any third party.

6. Term and Termination of Account

6.1 Term

This Agreement shall continue in full force until either:   (i) You terminate your Account, or   (ii) Fluent terminates your access to the Application or non-public portions of the Website, with or without notice (the “Term”).   When this Agreement is terminated, you no longer have access to the Application or any other non-public portions of the Website.  

6.2 Termination of account

For purposes of clarity, you are entitled to terminate your Fluent account at any time. Choose “Delete account” or any corresponding function in the Website the Website, or contact Fluent. Fluent will then delete or anonymise any personal information that can be attributed to you, except for certain information that Fluent by law may have to save and archive.

7. Other

7.1 Force Majeure

Fluent shall not be liable to you for failure or delay in performing any obligations hereunder if such failure or delay is due to circumstances beyond its reasonable control.  

7.2 Changes or updates of the agreement

Fluent may change or update this Agreement from time to time, and any such change or update will be set in effect when posting the updated Agreement on the Website or within the Application.   When we make major changes to the Agreement, we will provide you with prior notice as appropriate under the circumstances, e.g., by displaying a notice within the Application, the Website or by sending you an email. If you do not agree to the changed Agreement, you have the right to terminate your Account before the changed Agreement come into force.  

7.3 Termination of service

Fluent reserves the right to modify, suspend, or discontinue the Application and the Website without any notice at any time and without any liability to you.  

7.4 Miscellaneous

  All disputes arising hereunder or in connection with this Agreement, the Website and/or the Application shall be resolved by the laws of Sweden and the District Court of Stockholm (sw. Stockholms tingsrätt), Sweden.   Fluent has the right to transfer its rights and obligations under this Agreement. Furthermore, Fluent has the right to hire subcontractors for the fulfillment of its obligations. In such cases is Fluent fully responsible for the work performed by the subcontractors.   If any part of this Agreement is held to be unenforceable or invalid for any reason, said part will be changed and interpreted to best accomplish its original intent and objectives. Any remaining parts will continue in full force.

Thanks for taking the time to learn about our Terms of Service for Users.




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